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Join RemoteDepositCapture.com on On-Demand Webinar.
Recorded at the RDC Summit 2013
Attendee Session Rating: 5.0 out of 5.0
Speaker Rating: 5.0 out ot 5.0
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Viewing Information:
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Continuing Education Credits:
1.0 CPE credits for CAPP/CAPA
1.2 AAP
1.2 NCP
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- Cost: Member: Free, Non-Member: $199
- Become a member to get a discount or free access to all paid webinars.
- Length: 1 hour 1 minute
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Description:
Retail banking is changing in many directions. Merely changing the size and layout of branches is not enough to provide convenience and value to customers. Financial institutions need to make wise investments in people, processes, and technology to align themselves to today's environment. An integrated strategy that combines distributed capture from teller, ATM and mobile points of deposit with other online solutions and in-branch technology, coupled with wise personnel selection and training, enables a superior and consistent customer experience across the enterprise.
Key take-aways:
- Learn how to create an integrated retail banking strategy.
- Understand how people, processes and technology effect transformation.
- Learn how distributed capture across multiple points of deposit drive convenience and efficiency.
- Learn how to garner acceptance for change across your organization.
Expert Panelists:
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- Holly Garza, VP, Director of Consulting, Extraco Consulting
- Vijay Balakrishnan, President, StratEx LLC
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Viewing Information:
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- Cost: Member: Free, Non-Member: $199
- Become a member to get a discount or free access to all paid webinars.
- Length: 1 hour 1 minute
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Webinar Slide Titles:
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- Title Slide
- StratEx LLC
- Starting the Road Trip
- NO TITLE (Central Texas footprint “Super Community Bank”)
- Reinventing the Branch
- Industry Challenges
- Self Evaluation
- Beginning the Journey
- Organizational Structure Assessment
- Self-Directed Services Creation
- Retail Experience Delivery University
- Ongoing Routines
- Processes
- Self-Directed Services
- Branch Modification
- Branch Modification
- Branch Modification
- Products
- Focus on Innovation
- Technology
- Technology
- SWARM Banking®
- Components of SWARM Banking®
- Additional Takeaways
- About The Presenters
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Additional Information and Resources:
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