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Dealing with Duplicates: Legal Aspects, Warranties & Recourse

Join and ECCHO for an On-Demand Webinar


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Since the implementation of Check 21, the industry has seen exceptions caused by duplicates: within the banking system first from Substitute Checks and later from image exchange and today from customers through Remote Deposit Capture. All financial institutions are interested in decreasing the number of duplicates today while more efficiently handling those duplicates that do occur. The handling of duplicates is in many ways related to the legal considerations including the warranty against duplicate presentment.  The challenge is how to do so in today’s image exchange environment. Duplicates can originate from various sources and through numerous channels and being able to prevent the duplicate item at the source or detect the duplicate prior to posting is key to minimizing customer impact and financial institution risk. 

Intended Audience: Financial Institutions, RDC Service and Solution Providers, Regulators and Auditors, Consultants.

Please join us for this three-part webinar series that will review the latest information on what the legal framework provides financial institutions with regard to recourse if a duplicate item is paid, how duplicates can and do occur today, methods of prevention and detection, and some ideas for how to mitigate these risks in your institution. Questions to be answered include:

  • What are the most common sources of duplicates?
  • What are the legal requirements for duplicates?
  • What is a holder in due course claim?
  • What are effective duplicate prevention controls?
  • What are effective duplicate detection controls?
  • Pose your questions / join the discussion in the RDC Community Forums. Click here to join the discussion.

Expert Panelists:

  • Ellen Heffner, NCP, Director, Product Management, ECCHO
  • John Leekley, Founder & CEO ,
  • Phyllis Meyerson, AAP, CCM, Consultant, Company Financial Services


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  • Cost: Member: Free, Non-Member: $199
  • Become a member to get a discount or free access to all paid webinars.
  • Length: 1 hour



Webinar Slide Titles:


Additional Information and Resources:

  1. Join the industry discussion in the RDC Community Forums. Click Here to join the discussion.
  2. View other webinars in the series:
    1. Webinar #2 Dealing With Duplicates: Cause, Effect & Management
      1. Available on demand - Click Here
    2. Webinar #3 Session at the RDC Summit Part III: Industry Update, Case Studies and Discussion
      1. Available on Demand: Click Here
  3. View guides and insights on dealing with duplicates:
  1. Avoid Duplicates! A 4-page document covering the basics of Law, Reconverting Bank & Receiving Bank roles and responsibilities. Download the pdf by clicking here.
  2.  A Guideline Document on Duplicate Image/IRD Prevention and Detection. Download the pdf by clicking here.
  3. Resolving Duplicates as Adjustments vs Returns. Download the pdf by clicking here.

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