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Transforming FI Channels with Intelligent Capture
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Today’s fast paced environment and desire for instant gratification through self-service models has led to the explosive growth of the digital channels, in particular mobile, and continued speculation that the growth of these channels might diminish the need for brick-and-mortar bank branches. As financial institutions grapple with slow branch-generated revenue growth and stringent cost controls, they are rethinking their retail distribution business model and rightsizing their branch networks.
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