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2016 Mobile Deposit Benchmark Report
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Mobile deposit (MD) now provides powerful shared benefits to consumers and banks alike, while ensuring greater stability for the U.S. financial system. Yet 12 years after the 108th U.S. Congress ushered in the Check 21 Act, six out of ten U.S. online customers have yet to deposit a single check via their mobile device. Futurion's research identified a remarkably strong correlation between banks’ MD customer experience and how customers respond, putting to rest the notion that lack of adoption is primarily caused by age or other externalities.
This report is a manifesto for improving customer adoption and usage of MD, by improving ease of use, consistency, and confidence.
Click here to download the whitepaper
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