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Velocity Community Credit Union Improves Member Experience With VSoft RDC Solutions

Wednesday, September 07, 2011 (VSoft Corporation)

Home/office and mobile RDC to increase convenience, promote member growth
ATLANTA, Sep. 7, 2011 – VSoft Corporation, a global information and technology provider of process improvement solutions for financial institutions, announced today that Velocity Community Credit Union in Palm Beach Gardens, Fla. selected VSoft’s home/office and mobile remote deposit capture solutions.
 
Velocity wanted to implement progressive RDC services to promote retention by improving the member banking experience while attracting new members to the credit union. In addition to offering highly advanced technology, Velocity selected VSoft for its ability to seamlessly integrate with the credit union’s Internet banking provider.
 
VSoft’s mobile remote deposit capture solution expands the convenience of banking for Velocity members, enabling them to manage accounts from any location using a smartphone. The user-friendly, secure mobile application provides item tracking, approvals and image handling, as well as comprehensive validation features selected by the credit union. Additionally, VSoft’s home/office capture solution will enable Velocity members to deposit checks at any time from their home or office. The fully automated workflow captures, validates, balances and sends deposits to greatly reduce transaction costs.  
 
“VSoft offers the latest technology as well as the functionality we were looking for in an RDC solution, allowing us to bring modern banking options to our members,” said Jeff Marshall, president of Velocity Community Credit Union. “In today’s competitive market it is paramount to offer new and innovative services, and VSoft’s RDC solutions give us the opportunity to stay ahead of the game by providing convenient banking tools that work in conjunction with our existing platforms.”
 
“Implementing mobile and home/office remote deposit capture reinforces Velocity’s dedication to improving the financial lives of its members,” said Murthy Veeraghanta, chairman and managing director, VSoft Corporation. “These services add the convenience needed to maintain the credit union’s competitive momentum. Velocity’s focus on improving member experience and reaching out to new markets is a strong example of today’s credit union movement.”
 
About VSoft Corporation
VSoft Corporation offers core and payment-processing solutions that improve service, reduce cost and maximize efficiency for financial institutions. Its solutions provide seamless, real-time, high-volume and high-performance transactions across multiple channels and can be delivered in–house, or as an outsourced ASP or SaaS model to best meet the needs of individual financial institutions.
 
VSoft’s services have been trusted by more than 1,900 banks, credit unions and savings institutions, as well as transaction processors, governments, utilities, telecommunications and retail organizations worldwide. The company’s growth and stability has been recognized by inclusion in the Inc. 5000 list for four years running and featured in Bank Technology News’ 9th Annual Innovator Awards for CoreSoft, its core solution. For more information call 770-225-7692 or visit www.vsoftcorp.com.
 



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