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How ‘Pandenomics’ Will Drive Mobile Check Deposits

Thursday, September 17, 2020 (PYMNTS.com / PYMNTS.com)

This story published by PYMNTS.com, provides insight into consumer behavior regarding mobile deposit use and how FIs can foster growth via proactive training and communication.
“Pandenomics” may usher in a new age for mobile check capture and deposits.

In an interview with Karen Webster, Mike Diamond, general manager of digital banking at Mitek, said it’s unlikely that customers will revert back to their branch-intensive, pre-pandemic banking behaviors. In fact, we might not go back to the bank in person at all unless we have to, say, sign and notarize a mortgage document or cash a (paper) cashier’s check.

“Some consumers will go back to banks, but we are not going to snap back to pre-COVID days,” Diamond said. “We never will. It’s impossible to be unchanged by the pandemic. The future has been forced on the financial industry.”
 
Read the entire article here.


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