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Tuesday, October 25, 2011
(Ally Bank)
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MIDVALE, Utah, Oct. 25, 2011 - Ally Bank has continued to add to its suite of customer-friendly products and services by completing the rollout of Ally eCheck Deposit service to all customers. Ally Bank first introduced the remote deposit feature to customers in April. This free service allows customers to deposit checks remotely to their Ally Bank accounts by scanning and transmitting a check image online using an internet connection, computer and scanner. No branches, ATMs or postage required.
"We're pleased to offer eCheck Deposit to all of our customers," said Diane Morais, Deposits executive, Ally Bank. "We rolled this service out to customers in phases, allowing us to collect feedback along the way to help create a better experience."
Since launching in April, about 12 percent of Ally Bank's check deposits have been via eCheck Deposit. The remote deposit service is available for depositing checks into interest checking, online savings and money market accounts. This service supplements the other current ways to deposit checks to Ally Bank accounts: transfer money online from another financial institution, direct deposit, wire transfer and U.S. mail.
With the full launch of eCheck Deposit, Ally Bank has expanded its customer-friendly product and service lineup. The service complements Ally Bank's compelling and convenient interest checking offering. With its checking accounts, Ally Bank customers can use any of the more than 450,000 ATMs available in the U.S. and the Bank reimburses all ATM fees charged by other banks nationwide. In addition to its debit rewards program, Ally Perks, the interest checking account also has no monthly maintenance fee and free standard checks and debit cards. And, Ally Bank's products are all backed by live 24/7 customer service, which has satisfaction scores of more than 90 percent.