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Discussion Boards > Remote Deposit Capture Discussions > Handling "On-site" Inspections for out of State Customers View modes: 
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phyredansor - 4/28/2020 5:23:16 PM
Handling "On-site" Inspections for out of State Customers
I'm curious how and if anyone is forgoing "On-site" inspections for customers that have locations out of state (and in some instances many states away) that are using RDC. We've added an "out" in our policy that states that if it shall be burdensome to perform, and they rate below "high" risk based on other metrics, we will acknoweldge the limitations of staff and forgo the on-site. Trying to get a gauge within the industry if anyone else does the same, or has come up with an alternative method of handling. 


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