Remote Deposit Capture RSS Feed
Remote Deposit Capture Newsletter
Remote Deposit Capture Group on LinkedIn
Remote Deposit Capture Group onTwitter
The Green Sheet

Email Page 
Print Page 
 Add to LinkedIn Add to Twitter Add to Facebook Add to Reddit Add to StumbleUpon 
Add to Tumblr
Search discussion boards: 

Remote Deposit Capture Discussion Boards

The Remote Deposit Capture Discussion Boards are open to the entire industry. Post comments, share news, ask questions and more with professionals from throughout the industry.
Go back to Discussion Boards
Remote Deposit Capture Discussions Discuss the ins-&-outs of Remote Deposit Capture here. No vendor solicitations here please.
Discussion Boards > Remote Deposit Capture Discussions > Mobile RDC & More: Minimizing Risk AND Acing Your Audit Q&A View modes: 
User avatar
Site admin
Site admin
Lui King - 6/5/2014 9:52:20 AM
   
Mobile RDC & More: Minimizing Risk AND Acing Your Audit Q&A
Continue the discussion from our recent webinar “Mobile RDC & More: Minimizing Risk AND Acing Your Audit”. Ask questions and participate in the discussion here. Together, as an industry, we can share knowledge, provide better services and improve risk management.

User avatar
Member
Member
keschuh - 6/5/2014 2:58:41 PM
   
RE:Mobile RDC & More: Minimizing Risk AND Acing Your Audit Q&A
I was wondering, when completing Annual Audits, do you drive to your customers, or do you complete the audit via email/phone?

User avatar
Member
Member
harpsingh777 - 6/5/2014 3:00:36 PM
   
3rd party cheques
  • Time to time, our Canadian FI experiences 3rd party cheques being deposited via mobile capture. We typically place the cheque on hold for 90 days and advise our Member not to deposit cheques that are not in their names. Can you tell me more about the “Indemnification agreement”? What do institutions do in the US in this scenario? Would you be willing to share a copy of the agreement?

User avatar
Member
Member
Brett Miller - 6/6/2014 9:39:00 AM
   
RE:Mobile RDC & More: Minimizing Risk AND Acing Your Audit Q&A
Good Morning,

We perform a combination of site visits and phone assessments at this time.  However, this is a process we continually evaluate.

User avatar
Member
Member
Brett Miller - 6/6/2014 9:41:59 AM
   
RE:3rd party cheques
Good Morning,

Although I can't share the agreement, its intent is to place any liability arising from the deposit of third party checks back on the merchant.  Knowing your customer is really key in this scenerio.

User avatar
Member
Member
harpsingh777 - 6/6/2014 12:14:01 PM
   
RE:3rd party cheques
Thanks Brett.

Is there a process that happens where the funds are placed on hold for a certain period of time? Is the other institution notified ?  What if the person closes their account a week later and leaves the state ?


Recent Forum Posts

Deposit Limits: Increase, Decrease or Keep Steady?

A good topic of debate within financial institutions and ever between FIs is wether to increase, decrease, or keep deposit limits the same... So we recently Polled the Industry, "For the average customer at your FI, how have DEPOSIT LIMITS changed in the past year"?  What is your ...
Posted on 8/30/2019 11:21:59 AM


Keys to Success: Top Client Capabilities for Consumer Mobile and SMB Customers

What are the top service capabilities required to provide a great service to your Consumer Mobile Deposit customers? What about to your Small and Midsized Business Customers? This is part of a team exercise we perform at the RDC Forum which always generates great discussion, insights, and sometim...
Posted on 8/30/2019 10:57:25 AM


RE:Software and scanner to deposit to multiple banks/accounts from one computer?

Just wanted to update everyone as I posted this a month ago but it was just now posted. I had inquired with a vendor on this website and the fees were way to outrageous for our small operation. They wanted about a 9k first time set up along with $500-700 a month monthly fee to do what I wanted t...
Posted on 8/22/2019 2:51:29 PM