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Discussion Boards > Remote Deposit Capture Discussions > Preparing for Remittance Success During and After COVID-19 View modes: 
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John - 10/29/2020 3:06:20 PM
   
Preparing for Remittance Success During and After COVID-19
RemoteDepositCapture.com recently hosted a webinar, "Preparing for Remittance Success During and After COVID-19" which was sponsored by RP Solutions. Please use this discussion thread to ask questions, provide insights, etc. regarding the topics and issues addressed in the webinar.

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John - 10/29/2020 3:09:40 PM
   
Common Challenges when transitioning to cloud-based solutions
We received the following question; 

What are the most common challenges incurred when transitioning to a cloud-based remittance system, and how do you deal with / overcome those challenges? For example, systems & data integration challenges and solutions.

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melissa.irvine - 10/30/2020 4:45:33 PM
   
RE:Common Challenges when transitioning to cloud-based solutions
We have not found much difference between a cloud environment and an on-premise system when it comes to integrating with backend office systems. The TPS cloud platform can utilize both data files and web service interfaces for performing data lookups and validations. Likewise, TPS can export data via either data files or web service interfaces. The biggest challenge is always to get clear file or interface specifications and well-defined requirements. We find that the actual integration and testing goes a bit faster in the cloud environment because our staff can turn around changes and perform testing more quickly than when the system is located on-premise. 

Another change for operators with an existing system is simply getting used to the behavior of the application within a web browser rather than a desktop application. We address this early in the process by providing access to our testing and training environment so that they are very comfortable with the functionality and behavior of the cloud based system by the time they go into live production.

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UMACHA conducts compliance services for both ACH and RDC including audits and risk assessments, at this time we do not feel its necessary for the video walk around.  However, for an FI that desires that to occur to complete the audit we would intertain that option and accomodate for our Remo...
Posted on 11/4/2020 1:37:45 PM


Alternatives to in person site vists

We are exploring the option of using video technology to conduct site visits in place of in person.  Has any other FI considered or implemented something similar since the pandemic has made in person nearly imposssible?
Posted on 11/3/2020 2:01:19 PM


RE:Common Challenges when transitioning to cloud-based solutions

We have not found much difference between a cloud environment and an on-premise system when it comes to integrating with backend office systems. The TPS cloud platform can utilize both data files and web service interfaces for performing data lookups and validations. Likewise, TPS can e...
Posted on 10/30/2020 4:45:33 PM