RemoteDepositCapture.com recently hosted a webinar, "Preparing for Remittance Success During and After COVID-19" which was sponsored by RP Solutions. Please use this discussion thread to ask questions, provide insights, etc. regarding the topics and issues addressed in the webinar.

We received the following question; 

What are the most common challenges incurred when transitioning to a cloud-based remittance system, and how do you deal with / overcome those challenges? For example, systems & data integration challenges and solutions.

We have not found much difference between a cloud environment and an on-premise system when it comes to integrating with backend office systems. The TPS cloud platform can utilize both data files and web service interfaces for performing data lookups and validations. Likewise, TPS can export data via either data files or web service interfaces. The biggest challenge is always to get clear file or interface specifications and well-defined requirements. We find that the actual integration and testing goes a bit faster in the cloud environment because our staff can turn around changes and perform testing more quickly than when the system is located on-premise. 

Another change for operators with an existing system is simply getting used to the behavior of the application within a web browser rather than a desktop application. We address this early in the process by providing access to our testing and training environment so that they are very comfortable with the functionality and behavior of the cloud based system by the time they go into live production.