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BAI and RemoteDepositCapture.com bring Corporations, Financial Institutions and
Solution Providers involved in payments and remittance processing together for the
first and only national Remote Deposit Capture Summit.
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The current economy presents all of us with unprecedented challenges. For Financial
Institutions, Remote Deposit Capture provides the opportunity to grow deposits,
profits and strengthen the balance sheet. For businesses, Remote Deposit Capture
provides the opportunity to accelerate cash flow, improve efficiencies and reduce
expenses.
The Remote Deposit Capture Summit, brought to you by BAI and RemoteDepositCapture.com,
provides an exclusive, in-depth forum for both financial institutions and businesses
to hear industry leaders discuss how Remote Deposit Capture can have a substantial
impact on almost any organization, and provides you with the knowledge and actionable
takeaways to be successful.
No other event can provide insights into industry trends and issues quite like this.
Drive your organization's success with key considerations of the Summit such as:
- Understanding the Complete Value Proposition – for both banks and businesses
- ISO and Third-Party RDC solutions
- Merchant & Retail RDC
- RDC Risk Management & FFIEC Compliance
- Implementation, Service & Support
- Leveraging RDC as a payments and data platform
- Case histories exploring how RDC lifts deposits, income and ROE
From opportunity assessment, technology selection and implementation--all the way
through rollout, risk management, service and support, and next steps, we've got
RDC covered.
Presenter: John Leekley, Founder & CEO, RemoteDepositCapture.com
The financial crisis gripping the nation and the world has created an unprecedented
focus upon the importance for banks to retain and grow deposits. Similarly, businesses
are pressured to cut costs and accelerate cash flow. Now just over four years old,
Remote Deposit Capture is increasingly attractive to an ever-expanding market, is
demonstrating proven results and, especially in times like these, is more important
now than ever.
This opening General Session will:
- Provide an overview of the history and current state of the industry
- Discuss Opportunities, Risks, Challenges and Lessons Learned
- Take a look at the reasons why (and how) banks and corporations are implementing
RDC Solutions.
- Introduce the structure and goals of the conference
- Lead into the 3 breakout sessions and rest of conference
Whether you're a corporate end-user, bank service provider or third-party solution
provider, a successful implementation requires managing the expectations, strong
project management, workflow and process definitions and integration into corporate
and bank systems. Successful management of these components can have lasting impacts
upon program profitability. This panel session will identify best practices in RDC
implementations, and detail experiences and lessons learned while implementing an
RDC Solution.
Specific focus will be placed upon what is expected of the FI; training, reporting
and integration, risk planning and mitigation, check safekeeping, availability,
equipment sourcing and servicing, backup and disaster recovery planning and customer
selection and management.
This breakout session will address the following:
- Case studies & best practices
- How to scale to increase the number of deployments
- What should be included in an implementation kit
- How to minimize the risk at the customer location
Merchant & Retail RDC presents unique challenges and opportunities, especially
when implemented at the Point of Sale (POS). Cashiers might accept any number of
forms of payments; credit cards, debit cards, cash as well as checks. The capture
of the check as a payment type for clearing is therefore only one component of the
business case for the retailer or merchant. The other components of RDC at the POS
include; Check Guarantee or validation, footprint of the hardware, customer wait
time at the cashier and finally, cost. What are the business requirements for a
complete solution?
This breakout session will address the following:
- The components of a retail RDC application
- A review of the capture components in POP, BOC and in a Check 21 model
- Examples of packaged solutions for both ACH and Check 21 capture and clearing
- Benefits and drawbacks of each solution
- Developments & Options for Cash Handling.
Whether developing an RDC solution to aggressively capture new clients, defensively
hold on to your current clients, or simply to focus upon improving internal efficiencies,
more than 70% of all banks are expected to have at least 1 component of an RDC Solution
deployed by the end of 2009. But the value of RDC goes far beyond product revenues
and expense reductions to include deposit growth, accelerated clearing and other
capabilities.
*Special Take-Away: FISERV will provide a White Paper detailing their research on
financial impact of RDC.
This session will address the following:
- Typical business case elements
- Industry Pricing Trends
- Surprise / Hidden Costs & Benefits
- Ways to increase profitability and minimize risk
One of the greatest challenges in deploying Remote Deposit Capture lies in the deployment
of the scanner. Several decisions must be made regarding purchasing / leasing /
rental options, inventory, delivery, setup and more. Learn the options, best practices
and more from industry-leading solution providers.
This breakout session will address the following:
- Challenges and Pitfalls in scanner deployment
- Deployment & Fulfillment options
- Lessons Learned
- Best Practices in Scanner Fulfillment
Explore the reality of Branch Image Capture and the reasons why to do it, or not
to do it. And, if you are going to image enable at the branch should it be at the
Teller window or is it more effective to do it the back counter. This session will
cover the issues associated with branch image capture as well as the reasons why
some banks are choosing not to image enable their branches or at least some of their
branches.
This session will:
- Benefits of Branch image capture
- Establishing realistic objectives: Teller Capture and/or Back Counter
- Leveraging the technology to maximize benefits and meet cost savings objectives
for both large and small financial institutions.
- Obtain valuable insight to better plan for future branch capture projects
While understanding the ways in which RDC can provide value for a business seems
fairly straightforward, quantifying that value proves much more challenging. For
many businesses, RDC provides much more value than initially thought. For others,
value proves to be more elusive.
This breakout session will address the following:
- Typical business case elements
- New clearing options
- Surprise / Hidden Costs & Benefits
- Creating value beyond expense reductions: Productivity & Financial Engineering
Many financial institutions have minimized their RDC deployments due to the perceived
risks of RDC while others seem to have entered this brave new world aggressively.
Estimates show over 70% of financial institutions will utilize at least some type
of RDC by the end of the year. Understanding the risks of RDC, and the tools to
manage those risks will prove critical as RDC goes mainstream.
This session will:
- Identify the Key Risks associated & possible with RDC
- Outline how appropriate legal, regulatory and technological actions can mitigate
these risks
- Discuss challenges encountered throughout the industry
Moderator: John Leekley, Founder & CEO, RemoteDepositCapture.com
Panelists Include:
- David Walker, President & CEO, ECCHO
- Richard Fraher, Assistant General Counsel, Federal Reserve Bank of Atlanta
- Paul Carrubba, Partner, Adams & Reese, LLP
- Ed McLaughlin, Executive Director, RemoteDepositCapture.com
In order for any financial institution to rollout RDC in any volume, customer service
and support must be prepared, and efficient. As most solutions are provided by solution
providers, who should provide the service and support? Are there differences between
how larger organizations support their RDC initiatives vs. smaller organizations?
What is the optimal customer service & support model for your organization?
This breakout session will address the following:
- Most Prevalent Customer Service & Support Issues
- Service & Support options
- Lessons Learned & Best Practices
- Ways to leverage technology to provide superior service
Despite the hype, the number of RDC locations in operation has fallen well short
of most industry estimates over the past 18 months. The slow rollout is not a result
of poor demand, but apparently a lack of urgency among the financial industry as
a whole. This has provided a window of opportunity of Independent Sales Organizations
and third-party solution providers – and they're taking advantage of the opportunity.
This breakout session will address the following:
- Definitions, process flows
- The opportunity for ISOs and 3rd-party solution providers
- The threat of bank disintermediation
- Industry opportunities and risks
- Options for end-users
To ensure an efficient Remote Deposit Capture & payments system, all parties
involved should have a good understanding of the rules & regulations governing
how checks are used, processed and cleared. These rules and regulations determine
responsibility and liability, and have a profound impact upon the technologies used
for and the process of check electronification.
This breakout session will address the following:
- The role of the Federal Reserve & ECCHO in Check Electronification
- The "Check 21" Legislation
- Regulations involving Check Electronification
- ECCHO Rules
- The impact upon Banks and end-users
- Industry Challenges & Opportunities
Panelists Include:
- David Walker, President & CEO, ECCHO
- Richard Fraher, Assistant General Counsel, Federal Reserve Bank of Atlanta
- Hope D. Schall, Attorney, Vedder Price
Whether you're a bank, credit union, corporation, small business or consumer, check
electronification can provide great opportunities for value creation, time savings
and expense reductions. We've also heard about challenges and nightmares regarding
fraud, return items, third-party risk, bank disintermediation and more. And the
debate over the best way to clear a check (conversion to ACH or clearing via image
exchange) continues to rage. In this session, our experts will separate fact from
fiction, help you understand the important details and issues to consider, and provide
you with the information you need to know in order to be successful with check electronification.
This breakout session will:
- Discuss the required features of different RDC offerings for different segments
of the market, from large corporate to small business and even consumers.
- Share best practices & thought leadership on encouraging small business adoption
of RDC
- Discuss the potential trend of bank disintermediation
- Explore the growing number of business models and options for check electronification
- Explain and dispel some of the common myths of check electronification
- Explore the advantages & disadvantages of different clearing options.
Remote deposit capture is a convenient and efficient way to deposit checks and is
becoming a critical component of an integrated payments platform. Banks and corporations
are now leveraging RDC for capturing payments made by checks as well as card transactions
with coupon or invoice remittances. Corporations are depending more and more on
RDC for updating of billing and accounting systems with information extracted during
the RDC process. At the same time corporations are evaluating ISO 20022 Financial
Services - Universal financial industry message schemes for electronic payments
via ACH and SWIFT. In such a dynamic environment, how can an organization ensure
it has a technology platform that can continue to be relevant for years to come?
This session will provide insight into evolving payment technologies and standards,
demands from the market, and a roadmap outlining the future of RDC technology and
capabilities.
This breakout session will address the following:
- RDC is about the payment, not just the check
- Best practices from engagements around the industry
- The convergence of remittance and payment processing – & ISO 20022
- The importance of integration, risk management and reporting
Remote Deposit Capture continues to be one of the hottest services in the payments
industry. As with any new service and process, new risks can be expected - and RDC
is no exception. New risks abound for both corporates and financial institutions
alike.RDC can be a safer and more efficient way to process payments. The key to
ensuring success is understanding these risks and implementing the appropriate controls
to effectively manage these risks, and comply with internal and industry risk guidelines
- including FFIEC guidelines.
This concurrent session will address the following:
- Identify the risks associated with RDC.
- Outline the Technical & Procedural tools available to mitigate the risks.
- Review the FFIEC guidelines on RDC and the impacts upon both financial institutions
and businesses.
We have all heard the term "Consumer Capture", but what does it really
mean and who is doing it? Financial institutions are questioning whether they should
offer Remote Deposit Capture to their retail at home clients. How does the industry
define "consumer capture" and what is the business case? These questions
and others will be addressed to determine the real value of Consumer RDC.
This session will address the following:
- What are Consumer Capture solutions?
- Which types of financial institutions are deploying them and to whom?
- What are the benefits and perceived risks to consumer capture?
- What about Mobile remote capture?
- What has been the experience of early-mover banks?
- What about fraud, duplicate presentment and image quality?
- How fast will consumer capture adoption take hold?
Moderator: Ed McLaughlin, Executive Director, RemoteDepositCapture.com
The panelists for this session will include:
- Sherry Sitton, Executive Vice President, First Command Bank
- Matthew Bowen, Senior Vice President, Fidelity National Information Services
Several financial institutions now have tens of thousands of customers using RDC.
Others have seen great success with targeted efforts at specific customer segments.
RDC Marketing success will depend upon your organizations strategy and goals, solution
capabilities, target customers, value proposition and communication tactics.
This breakout session will address the following:
- Best Practices in RDC Marketing
- Case Study examples of market segmentation and targeting
- Customizing RDC to specific targets
The majority of financial institutions are now using RDC. We have seen the evolution
from thick client architectures through to Web 2.0 and thin client architectures.
What can we expect next? Will it be more advancement in the architecture? Or, will
the focus be more on rounding out the solution with better tools for administration,
risk and ease of use? This session will explore these issues with leaders from the
premier technology suppliers in the industry.
This breakout session will address the following:
- Technology trends for RDC and its use within a financial institution or corporate
- Evolving requirements in the next generation of RDC applications
- How to plan for the next upgrade
- What tools are being planned to improve risk management and regulatory compliance
Remote Deposit Capture has spurred a massive industry rush to create or find new
legal agreements. Many financial institutions have opted to create those agreements
on their own, leverage a template agreement provided by a solution provider, or
have even found their agreement by doing a Google search. Provided by one of the
premier experts in the industry, this session will equip you with the knowledge
to create a best-in-class RDC Legal agreement.
This breakout session will address the following:
- How to structure a legal agreement for your financial institution
- Critical elements which must be addressed
- Unique issues which must be addressed and customized in every agreement, for every
Financial Institution
Remote Deposit Capture is already having pervasive effects throughout the payments
industry. Checks are now more attractive to accept as a form of payment. Banks across
the nation can effectively compete for customers independent of geography. Corporations
are achieving new levels of efficiency and accelerating cashflows. –And this is
all within just three years. What will the next three years hold in store for the
Payments industry, and what might the endgame look like?
This session will:
- Provide insights into the future of the RDC industry from industry leaders
- Propose differing views on RDC adoption rates, metrics
- Discuss technological and service trends
- Identify where the industry will be 3 years from now
Moderator: John Leekley, Founder & CEO, RemoteDepositCapture.com
Panelists Include:
- Danne Buchannan, EVP, Zions Bank, CEO, NetDeposit
- Stephen Ledford, Associate Principal, McKenzie & Co. / Global Concepts
- James DeBello, CEO, Mitek Systems
- Bob Meara, Senior Analyst, Celent
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