Here is a list of items that that should be considered for inclusion in a form for a customer to complete to allow the FI to be able to determine the appropriateness for RDC in that business. Is it too much?
Customer self assessment checklist items
Customer Name
Customer Address and locations of additional RDC sites
Names of Principals
Annual Revenue of Business
Number of Employees
Names of RDC Operators
Name of Person completing checklist
Title of Person completing the checklist
Type of Business (SIC Code) - Assign SIC code;
Do you process RDC for your customers? What types of businesses?
Do you have an established process for evaluating the risk for each of your customers?
Existing Business Customer - How long have you been with the bank,
Your history: balances, other existing bank products (loans, credit cards, payroll account etc,)Please list with Account #s
Have you signed the banks deposit agreement
New Business Customer - Name of previous bank,
Supply 3 months of transaction history, average daily balances,
Other bank products being included with RDC
How long have you been in business
Credit Report - Do you have one you can supply?
Review any available audits (SAS 70, IT , ISO etc) that are relevant
Have you signed the banks deposit agreement
Customer’s (your) location evaluation - Internal IT structure: IT, Firewalls, Security etc. (include if it is out sourced and none where appropriate),
Risk management policy (specify and include none if you do not have one)
List all non domestic locations and specify relationship to the domestic company (account) included
How will the staff be trained on RDC
Transaction Activity
What is the expected daily, weekly and monthly value of deposits?
$ size of the items and deposits to be deposited;
# of items and deposits
Will there be any peak periods during the week or month
What type of clearing channels will be used - Check and ACH
What security controls will be in place to prevent unauthorized access to the RDC system (Access, Security)
Do you conduct background checks on your employees
Other
Have you been visited by an Officer or a Treasury sales person? If yes, Who , When
Approved/Rejected
Date
Reasons